Getting users to fully adopt a new system can be the single best way to get your money’s worth from technology. The challenges, however, can frustrate users and management alike. Why is that?
Simply put, change is hard because so many things can get in our way. Maybe users weren’t trained well, maybe the new system has a few bugs in it still. Or maybe the old system is still available, and users are comfortable with that older, and less feature rich, system.
Getting 100% user adoption should be the goal, whether it is a new implementation or something that has been running for a while. We can help your organization plan and execute a new implementations or we can help you reboot an existing system.