As you plan your project, consider how you will help move your people from the old to the new – what many call change management or user adoption. Done well, the change successfully brings a bank greater value from the new software faster. This includes many disciplines:
- role design
- incentives
- training
- testing
- communication
- goal setting with reporting
- go live events
- post-implementation support
- ongoing support
We tailor a user adoption program by working with your teams, identifying the specific needs, and we can roll out the change management program for you.